AI Driven ChatBot for Ecommerce Websites
ChatBot that will delight your users and answer the questions
about your products and services
Powered by latest AI Tech- Configured with your own products
- Take full control of the chat
- See all the chat sessions
Natural chat support
Your customers can simply ask questions, the ELX ChatBot will simply reply based on what products and services you have got.
They want to know about certain product information, not sure what the right product is for them, or they want to know the delivery information, they will get the answer from your ELX ChatBot.
Easy Integration with your Ecommerce Platform
Whether you are using Shopify, Magento, OSCommerce or your own platform, ELX ChatBot can easily be integrated with the platform. Simply connect your product information and your FAQ information with the ELX ChatBot, and the Bot will automatically learn to provide the answers to your customers.
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FAQs and Help Sections
Your customers don't have to keep on reading your website FAQs, pages of help documentation to find simple questions. They ask, and ELX ChatBot will answer on your behalf, based on your information.
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Order tracking and delivery
Your customers want to know the current status of their order - they can ask the ELX ChatBot and find the current status of their order and delivery information. They don't need to pickup the phone to contact customer service!
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Get notification, when required
If the ELX ChatBot can't answer your question, it will automatically notify you and redirect the customer to your team. Within the same chat, you can simply take over the control to answer those specific questions.
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Full access to chats
Get full access to all chat sessions with your customers by the ELX ChatBot. You can see exactly what your customers are asking and how your chatbot is responding according their questions.
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Flexible Scheduling
You are in control - you can define when the ELX ChatBot will start and when it will stop. Only during the Weekends and out of office hours? No worries! Your ELX ChatBot will only run during that period.
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Product Results within the Chat
When your customers are looking for specific products, rather than showing hundreds of options, the ELX ChatBot will display the best matched products to the customer based on their requirements. No more "choice paralysis".
Request a demoBuilt to Simplify, Designed to Engage
A feature-rich chatbot that empower your customers with instant answers, effortless
support, and around-the-clock assistance, all powered by ELX ChatBot.
